Car Rental New Zealand
Jay Pan
小姐姐非常nice，讲的很清楚
Rain
Nice staff.
Shyla Dawson
Great car rental experience! The car was clean, reliable, and exactly as described. The workers were friendly, easy, and the service was hassle-free. Would definitely recommend and use them again!
Bridie Campbell
Good value rental car!
Nick
Great service, easy to deal with. No worries!
Max Griffin
Nice and affordable. Great to book if you're in need of something quickly
Shivani
Very affordable and easy to check-in and check-out! Would highly recommend 😀
nitin bansal
Good Value and courteous people. Will use again. Thanks team YES
Jacob Grasser
Good service. Aqua was reliable, smooth and good on fuel.
Murray Hammond
Easy, economical and good service, used twice now and will again, thanks!
Chris Su
Good vehicle choices. Affordable price depending on what you are after.
Donna Ho
Staff is nice. Will use again.
natedawg32123
Excellent service from Mia, got us sorted and on our way very quickly
Min Yi Toh
Had a positive experience renting with yesrental. They provide shuttle to and fro the airport to make it convenient for people renting.
adriana nabilah
they let us to change the car, and the new car is so much better than the other one. Thank you so much. I would definitely rent from this company again.
Jason Tien
Great car rental service for competitive price! They may not be the latest car models but they are all good mechanically. Pickup was also fast and easy as you can pre-fill the details in advance of the car pickup. I would recommend this car rental service.
Olga Buck
Great service and great efficient car
王飞鸿
车子很棒。
Coralieanne Turner
We always use yes rentals. Excelent service. Excellent tidy cars. Fully recommend
Celeste Pacey
Very friendly and super helpful! Helped us change our booking last minute with no hassles! Thank you team!!
Why Choose YES RENTALS?
Great Prices | Friendly Service | Quality Cars
Roadside Assistance
Help when you
need it, 24/7
Free Cancellation
Plans change
We get it
Affordable Price
Great value without
compromising quality
Eco-Friendly &Fuel Efficient
Drive green, travel clean
Unlimited Kilometers
Explore more with
no extra limits
TRUSTED BY THOUSANDS
Top-rated service
across New Zealand
Pickup Information
Ensure you already know how to pick-up and drop-off the vehicle before your trip.
Safe Driving in NZ
Make sure you're ready to drive on New Zealand roads with our safety tips.
Common Car Rental Questions
Quick answers before you hit the road.
About deposit
-The deposit is 10% of the total amount. You could pay the rest of the amount when you pick up the car at the counter.
-The deposit is eligible for a refund only if you reach out to us to cancel the booking before your scheduled pick-up date and time.
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
About Bond
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
-At times, in cases involving debit card users or card-related issues, we may require manual bond release. In such situations, please send an email to info@yesrentals.co.nz with your reservation number and request a manual operation.
Accident Happened
If you are involved in a third-party accident, here are the key steps you should take:
1.Ensure safety: Move to a safe location if possible, away from traffic or any potential danger.
2.Contact emergency services: If there are injuries or significant property damage, call the police and/or an ambulance immediately.
3.Exchange information: Exchange contact, insurance, and vehicle details with the other party involved. Get their name, phone number, license plate number, and insurance information.
4.Gather evidence: Take photos of the accident scene, including the vehicles involved, damage, and any relevant road conditions. Note down any witness information.
5.Report the incident: Call Yes Rentals Accident Team (+64 3 420 2878 and Press 3) Notify about the accident as soon as possible. Provide them with accurate details.
6.Seek medical attention: Even if you don't feel injured, it's advisable to get a medical evaluation to rule out any hidden injuries or to document existing ones.
7.Send accident details to Claim Team: Please send the following details to info@yesrentals.co.nz for the insurance claim:
7.1The photos of the third-party vehicle plate number, and driver's license (At least 4 images)
7.2The photos of third-party driver's license
7.3The photos of the third-party accident damage and the damage to the car you drive
7.4The third-party contact number and insurance company name
Remember, these steps serve as general guidance, and the specific actions you take may vary depending on your location and the circumstances of the accident.
Amend My Reservation
You may make changes to your booking up to 24 hours prior to the pickup date and time. To request modifications, please send an email to info@yesrentals.co.nz. Or call us 0064 3 420 2878 (Customer Services Team, Press 2). We will promptly respond with information on availability and any applicable rate adjustments.
Show Your Credit Card When Picking Up
Please present a Visa or MasterCard credit card when picking up the vehicle, and the card must bear the same name as the primary driver of the booking.
Together, we're making a positive impaction our environment,our communities, and your journey.
Small choices make a big difference.
Thank you for travelling responsibly with Yes.