Car Rental New Zealand
George Thomas
Quick pick-up, easy return, and a clean car. Pretty much everything I needed.
Azmi-Anna Al-Ashi
Picked up from the airport quickly and easy to use the free phone, Mia helped out with the pick up at the reception and gave amazing service
Masaki Muragishi
Good price and good car! I recommend you to use Yes Rentals.
Mark Gor
五星好評！今次喺 Trip.com 訂咗 Yes Rentals 奧克蘭機場店嘅 5 日自駕遊，整體體驗超級滿意！ 買咗全保，取車同還車手續都非常順暢，完全冇拖泥帶水。分配到嘅油電混合車（Hybrid）車況非常好，慳油又靜，5 天行程完全冇問題。特別想誇獎一下接機嘅 Shuttle 司機！態度好又親切，主動幫忙搬行李，第一時間就感受到熱情。下次嚟奧克蘭一定會再租！
Kylen Skipper
Big props to Dacy, our shuttle bus driver! After realising I left behind my hat in our rental, he drove all the way back to the YesRentals branch to get it for me. absolutely legend.
Lily Barbar
Easy pickup/drop off, great customer service.
Dú Batazza
We had a great time with the car and Jacob was extremely helpful and friendly.
Sarah Page
Good communication, easy as! Will be back again. Thank you!
Sky beh
MIA 前台服务非常棒！人员热情、专业且效率很高，处理事情非常贴心。整体体验非常满意，极力推荐！ Excellent customer service with MIA ! The front desk team is friendly, efficient, and super helpful. Highly recommend!
Reilly brown
Thankyou
RNH
Good and nice, will use again
Xu Amber
车行有接送服务，特别不错。服务的工作人员也很专业，超赞！
Thanaphat Wannalobon
Excellent work here❤️
Thompson's
booked for a wee aqua - got there just before 6pm the first car was not safe to drive so they quickly swapped it for another on which was great - very happy with the service and will be booking again on our return to chch in a few months
Md iftakhar haque khan
They are cooperative & friendly.
Nithyashree Sriram
Excellent, would highly recommend!
Sajin Varghese
Mia was very helpful with sorting out our requirements for the hire car
elizabeth simbaqueba
Great affordable price for a quick Queenstown stay! Recommend!.
Breeanne Lane
Very easy to navigate from airport to rental place via shuttle bus. Service was also great :)
isaac clarke
Great help, I made a mistake and the lovely lady managed to fix it
Why Choose YES RENTALS?
Great Prices | Friendly Service | Quality Cars
Roadside Assistance
Help when you
need it, 24/7
Free Cancellation
Plans change
We get it
Affordable Price
Great value without
compromising quality
Eco-Friendly &Fuel Efficient
Drive green, travel clean
Unlimited Kilometers
Explore more with
no extra limits
TRUSTED BY THOUSANDS
Top-rated service
across New Zealand
Pickup Information
Ensure you already know how to pick-up and drop-off the vehicle before your trip.
Safe Driving in NZ
Make sure you're ready to drive on New Zealand roads with our safety tips.
Common Car Rental Questions
Quick answers before you hit the road.
About deposit
-The deposit is 10% of the total amount. You could pay the rest of the amount when you pick up the car at the counter.
-The deposit is eligible for a refund only if you reach out to us to cancel the booking before your scheduled pick-up date and time.
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
About Bond
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
-At times, in cases involving debit card users or card-related issues, we may require manual bond release. In such situations, please send an email to info@yesrentals.co.nz with your reservation number and request a manual operation.
Accident Happened
If you are involved in a third-party accident, here are the key steps you should take:
1.Ensure safety: Move to a safe location if possible, away from traffic or any potential danger.
2.Contact emergency services: If there are injuries or significant property damage, call the police and/or an ambulance immediately.
3.Exchange information: Exchange contact, insurance, and vehicle details with the other party involved. Get their name, phone number, license plate number, and insurance information.
4.Gather evidence: Take photos of the accident scene, including the vehicles involved, damage, and any relevant road conditions. Note down any witness information.
5.Report the incident: Call Yes Rentals Accident Team (+64 3 420 2878 and Press 3) Notify about the accident as soon as possible. Provide them with accurate details.
6.Seek medical attention: Even if you don't feel injured, it's advisable to get a medical evaluation to rule out any hidden injuries or to document existing ones.
7.Send accident details to Claim Team: Please send the following details to info@yesrentals.co.nz for the insurance claim:
7.1The photos of the third-party vehicle plate number, and driver's license (At least 4 images)
7.2The photos of third-party driver's license
7.3The photos of the third-party accident damage and the damage to the car you drive
7.4The third-party contact number and insurance company name
Remember, these steps serve as general guidance, and the specific actions you take may vary depending on your location and the circumstances of the accident.
Amend My Reservation
You may make changes to your booking up to 24 hours prior to the pickup date and time. To request modifications, please send an email to info@yesrentals.co.nz. Or call us 0064 3 420 2878 (Customer Services Team, Press 2). We will promptly respond with information on availability and any applicable rate adjustments.
Show Your Credit Card When Picking Up
Please present a Visa or MasterCard credit card when picking up the vehicle, and the card must bear the same name as the primary driver of the booking.
Together, we're making a positive impaction our environment,our communities, and your journey.
Small choices make a big difference.
Thank you for travelling responsibly with Yes.