Car Rental New Zealand
SYM
Good service.
Sherina Nisha
Yes rentals I have been using this rental it really nice and the Staff Mia is very friendly and nice. Keep up with this service
ron michael de la cruz
Very nice car rentals. Reliable for l9ng travels
MK MK
有中文服务，便捷高效
李慧娟
有中文服務及機場接送👍
Chong Yan Lee
Smooth experience with booking and picking up of car
mark griffin
100% recommended. Great prices, esp. off-season. Who needs a near-new car that the big players like Hertz or Avis with the added inevitable cost. I just want a car from A to B while I was in ChCh. Go for a hybrid by the way.....very fuel-efficient! I had a mini-crisis missing my flight, necessitating last-second after-hours pick-up from airport and the company actually picks up calls and very efficient in dealing with my stressful predicament. All the staff (all Chinese it seems) are pleasant and friendly. Also....left my very expensive camera on the carpark tarmac in the dark in my haste and it was there in their office the next day after very honest customer found it to my huge relief. Testament of the customer and the company's honesty. Will use again for sure.
Yalissa Li
nice car nice peole
FallingDownInc
Very good service Great price Lovely team Definitely recommend if you looking for bang for buck
Sweet As Swimming
Awesome service bery happy.
Tyler Doermann
Lu helped us - he was great
Tammy Bath
Great little car, easy rental
Robert Dong
Very good rental experience with shuttle pick up And no issues with car
Jack Saunders
Great service. Car ran well up and down the ski mountains. Easy check in and good shuttle service.
JQ L
Amazing car rental service. And the best price for good quality car!
K4R
Highly recommend YES Rental. Easy to book, competitive pricing, and truly hassle‑free service. I had an issue with the headlights one night — no questions asked, they swapped the car the next day and even gave me a better unit with a phone mount. I’ve rented from them more than three times now. Free airport pickup and dropoff is a huge plus. Consistent, reliable, and great value.
Toàn Lê
Good consistent service at good value
cheeks fns
Best experience! Good service nice car and nice price
Muhd Nazim
Best Experience & Good Customer Service , Overall Easy To Deal, Pickup bascislly Everything
Clarrisa Janes
was a great experience, good at communicating and very easy process.
Why Choose YES RENTALS?
Great Prices | Friendly Service | Quality Cars
Roadside Assistance
Help when you
need it, 24/7
Free Cancellation
Plans change
We get it
Affordable Price
Great value without
compromising quality
Eco-Friendly &Fuel Efficient
Drive green, travel clean
Unlimited Kilometers
Explore more with
no extra limits
TRUSTED BY THOUSANDS
Top-rated service
across New Zealand
Pickup Information
Ensure you already know how to pick-up and drop-off the vehicle before your trip.
Safe Driving in NZ
Make sure you're ready to drive on New Zealand roads with our safety tips.
Common Car Rental Questions
Quick answers before you hit the road.
About deposit
-The deposit is 10% of the total amount. You could pay the rest of the amount when you pick up the car at the counter.
-The deposit is eligible for a refund only if you reach out to us to cancel the booking before your scheduled pick-up date and time.
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
About Bond
-The security bond will amount to $250 NZD temporarily held on your credit card (applicable if you opt out of our Zero Risk Insurance) and will be automatically released within 3-5 business days following the car's return.
-At times, in cases involving debit card users or card-related issues, we may require manual bond release. In such situations, please send an email to info@yesrentals.co.nz with your reservation number and request a manual operation.
Accident Happened
If you are involved in a third-party accident, here are the key steps you should take:
1.Ensure safety: Move to a safe location if possible, away from traffic or any potential danger.
2.Contact emergency services: If there are injuries or significant property damage, call the police and/or an ambulance immediately.
3.Exchange information: Exchange contact, insurance, and vehicle details with the other party involved. Get their name, phone number, license plate number, and insurance information.
4.Gather evidence: Take photos of the accident scene, including the vehicles involved, damage, and any relevant road conditions. Note down any witness information.
5.Report the incident: Call Yes Rentals Accident Team (+64 3 420 2878 and Press 3) Notify about the accident as soon as possible. Provide them with accurate details.
6.Seek medical attention: Even if you don't feel injured, it's advisable to get a medical evaluation to rule out any hidden injuries or to document existing ones.
7.Send accident details to Claim Team: Please send the following details to info@yesrentals.co.nz for the insurance claim:
7.1The photos of the third-party vehicle plate number, and driver's license (At least 4 images)
7.2The photos of third-party driver's license
7.3The photos of the third-party accident damage and the damage to the car you drive
7.4The third-party contact number and insurance company name
Remember, these steps serve as general guidance, and the specific actions you take may vary depending on your location and the circumstances of the accident.
Amend My Reservation
You may make changes to your booking up to 24 hours prior to the pickup date and time. To request modifications, please send an email to info@yesrentals.co.nz. Or call us 0064 3 420 2878 (Customer Services Team, Press 2). We will promptly respond with information on availability and any applicable rate adjustments.
Show Your Credit Card When Picking Up
Please present a Visa or MasterCard credit card when picking up the vehicle, and the card must bear the same name as the primary driver of the booking.
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Small choices make a big difference.
Thank you for travelling responsibly with Yes.